ICOPEX 2025 - 10th International Conference on Operational Excellence

This prestigious conference has been held at several prestigious universities in different countries. The latest editions were held at the University of Galway (Ireland, 2024), Newcastle Business School, Northumbria University (England, 2023) and Khalifa University (Abu Dhabi, UAE, 2022).
ICOPEX 2025 is a space for professors, researchers and managers to share and debate ideas, and to promote Operational Excellence (OpEx) as a way of helping organisations to be competitive and sustainable. The conference will address new methodologies, best practices, trends, techniques and tools that drive continuous improvement, with a special focus on organisational culture, digitalisation and the transition from Industry 4.0 to Industry 5.0.

The topics of interest at this conference will be the following:

• Topic 1: Emerging Trends for OPEX in the era of Digitalization
• Topic 2: OPEX for Manufacturing companies (including SMEs)
• Topic 3: OPEX for the Service Sector (Banking, Finance, Airline, Transportation, etc.)
• Topic 4: OPEX for the Public Sector and Voluntary or Third Sector (Police, Ambulance, Health, Local authorities or Municipalities, Education, Charity or non-profit, etc.)
• Topic 5: Sustainability of OPEX
• Topic 6: Integration of OPEX with Industry 4.0 (AI, Big data, Blockchain, IoT, etc.) and Industry 5.0
• Topic 7: Integration of OPEX with Innovation
• Topic 8: OPEX in Supply Chain and Logistics Operations
• Topic 9: Applications of quality improvement and OPEX tools (VSM, QFD, Design of Experiments, TPM, etc.)
• Topic 10: Miscellaneous topics (Leadership, Integration of ISO standards with OPEX, Business Excellence Models, Shingo Model, EFQM Model, World Class Manufacturing, etc.)

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